Effective Date: January, 2026
Company Name:Istranka d.o.o.
Registered Address:Ukmarjev trg 7, 6000 Koper, Slovenia
Email: contact@sloverdia.com
1. Introduction
We are committed to protecting your personal data and ensuring transparency in how it is used.
This policy explains how we collect, process, and protect personal data in accordance with the General Data Protection Regulation (GDPR).
2. Who We Are
We are a Destination Management Company (DMC providing travel services to B2B partners and, in certain cases, direct clients.
Depending on the relationship, we act as:
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Data Controller (for direct inquiries and website users)
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Data Processor (when working with travel agencies and tour operators)
3. What Data We Collect
We may collect and process:
Basic Information
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Name and surname
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Email address
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Phone number
Travel Information
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Travel dates and preferences
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Passport details (if required)
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Special requests (dietary, accessibility)
Technical Data
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IP address
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Browser type
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Website usage (cookies)
Sensitive Data (only when necessary)
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Health-related information (e.g. allergies)
4. How We Use Your Data
We use personal data to:
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Respond to inquiries and requests
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Organize and deliver travel services
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Communicate with clients and partners
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Improve our website and services
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Meet legal and regulatory requirements
We do not sell or misuse personal data.
5. Legal Basis for Processing
We process personal data based on:
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Contractual necessity
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Legal obligations
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Legitimate business interests
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Consent (for marketing or cookies, where applicable)
6. Data Sharing
We may share data with trusted partners, including:
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Hotels and accommodation providers
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Transport companies
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Local guides and activity providers
All partners are required to protect personal data in line with GDPR.
7. Data Retention
We retain personal data only as long as necessary:
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For service delivery
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To comply with legal obligations
After this period, data is securely deleted or anonymized.
8. Data Security
We take appropriate measures to protect your data, including:
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Secure systems and restricted access
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Confidentiality obligations
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Technical and organizational safeguards
9. Your Rights
Under GDPR, you have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion
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Restrict processing
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Object to processing
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Data portability
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Withdraw consent at any time
10. Cookies
Our website uses cookies to improve user experience and analyze traffic.
You can manage or disable cookies through your browser settings.
11. Data Breach Procedures
In the event of a data breach:
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We will act promptly to mitigate risks
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We will notify relevant parties where required by law
12. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
13. Updates to This Policy
We may update this policy from time to time.
The latest version will always be available on our website.
14. Contact
For any questions regarding this policy or your data:
Sloverdia DMC, Istranka d.o.o.
Ukmarjev trg 7, 6000 Koper, Slovenia
Email: contac@sloverdia.com